What is the country of origin of the Heider products?

German designed Heider products are manufactured in China with high standards on production.

Lumen?

We are not announcing the lumens of our lights, because we believe that lumen measurement has recently lost its reliability. We do not want to involve in an unfair competition with the producers of Far East, and prefer to declare lighting distances in stead. Although 2 flashlights have even the same lumens, their lighting performance differs according to LED driver circuit, light frequency and lens. Heider products are made of a unique design and technical specifications.

How can I order an extra battery?

You cannot order, because we are not allowed to sell extra batteries because of the customs regulations. However, if you are in Turkey or Europe, you can contact to our local offices to place an order for extra batteries.

What is the estimated delivery date?

Delivery time is usually 1-3 business days.

Which courier company are you working with?

The shipment is (usually) undertaken by UPS(United Parcel Service). * *It can vary among European countries.

What type of battery is used to work the flashlight?

14500 type 3.6v 800 mAh rechargeable battery is used for Heider CF1 and Heider MMX. 18650 type 3.6v 3000 mAh rechargeable battery is used for Heider CFX, Heider BBX, Heider AGX, Heider CSX and Heider CB1.

What are the warranty terms of your products?

The warranty term is 5 years for all Heider products, except the batteries and chargers that have only 6 months.

How can I get the hidden lighting modes?

Click the on/off button in succession to get the main modes. Clicking the on/off button halfway repeatedly in rapid succession before clicking it trough will open the hidden functional modes..

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